Best Ongoing Game of 2019: Final Fantasy XIV

Final Fantasy 14 Game Director Yoshi-P and his team at Square Enix not only dropped one of their best expansions yet with
Shadowbringers this year, but they were able to introduce a slew of big quality of life updates that improve the experiences for
new and old players. Jobs were changed significantly to make combat easier and features like the Trust System are geared towards
players who like a single-player experience. Aside from the typical patches you see with every MMO, Final Fantasy 14 was able to
add in a new unique job, a Final Fantasy 15 crossover event, and new postgame content in collaboration with Nier Automata this year.

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https://www.ign.com/articles/2019/12/10/best-ongoing-games-2019